Issues with expired SSL

Incident Report for Helium Development

Resolved

This incident has been resolved. All app services are back up and running

Posted Apr 05, 2019 - 10:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results

Posted Apr 05, 2019 - 09:56 PDT

Update

App admin and API services are back up and running. Store embeds are in the process of being brought back up

Posted Apr 05, 2019 - 09:37 PDT

Identified

We are aware of the issue and are working to resolve ASAP

Posted Apr 05, 2019 - 09:17 PDT

This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI, Customer Fields: Store embeds, Customer Fields: API, Customer Fields: Shopify webhooks).