App admin is not responding

Incident Report for Helium Development

Resolved

This incident has been resolved.

Posted Dec 12, 2023 - 11:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2023 - 11:17 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 12, 2023 - 11:07 PST

Investigating

We are currently investigating this issue.

Posted Dec 12, 2023 - 11:00 PST

This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI, Customer Fields: Store embeds, Customer Fields: API, Customer Fields: Shopify webhooks, Customer Fields: Email Notifications).