Degraded performance for Customer Fields
Incident Report for Helium Development
Resolved
This incident has been resolved.
Posted Nov 17, 2020 - 13:34 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2020 - 13:19 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 17, 2020 - 12:18 PST
Investigating
We are currently investigating this issue.
Posted Nov 17, 2020 - 11:44 PST
This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI, Customer Fields: API, Customer Fields: Shopify webhooks, Customer Fields: Email Notifications).