This incident has been resolved. The app's backend has finished processing all of the backlogged webhooks, and future webhooks should be processed without delay.
Posted Aug 29, 2022 - 15:32 PDT
Update
We are continuing to monitor for any further issues.
Posted Aug 29, 2022 - 12:09 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 29, 2022 - 10:50 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 29, 2022 - 09:41 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 29, 2022 - 09:03 PDT
Investigating
Certain shops may notice a delay when attempting to view changes to customer records in the app
Posted Aug 29, 2022 - 09:01 PDT
This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI, Customer Fields: Shopify webhooks, Customer Fields: Email Notifications).