Problems with form installs

Incident Report for Helium Development

Resolved

This incident has been resolved.

Posted Jan 11, 2021 - 08:45 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2021 - 23:35 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2021 - 23:34 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 08, 2021 - 17:15 PST

Investigating

Users are running into errors when trying to install a form on a theme's registration page. We are currently investigating the issue.

Posted Jan 08, 2021 - 16:31 PST

This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI).