Errors when loading customer directory

Incident Report for Helium Development

Resolved

This incident has been resolved.

Posted Dec 12, 2019 - 15:53 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 12, 2019 - 15:39 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2019 - 15:36 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 12, 2019 - 15:30 PST

Update

We are continuing to investigate this issue.

Posted Dec 12, 2019 - 15:27 PST

Investigating

We are currently investigating this issue.

Posted Dec 12, 2019 - 15:27 PST

This incident affected: Customer Fields app for Shopify (Customer Fields: Admin UI).